What to Expect in Your First Counselling Session

Taking the First Step — With Confidence

Deciding to start counselling can feel like a big step. You might feel nervous, unsure, or even overwhelmed. That’s perfectly okay. At Heilen Happiness, we’re here to make that first step a little easier.

So, what actually happens in a first session?

You’ll meet your counsellor (either in person or online), and together, you’ll talk about what brings you in — whether it’s something specific or just a feeling that something isn’t right. There's no pressure to say things perfectly. You don’t need to have all the answers. This session is just a starting point.

We’ll explore things like:

• What’s been on your mind
• What support you’re looking for
• How counselling can help you move forward

Everything you share is treated with full confidentiality, and you're always in control of what you choose to talk about. Our goal is to create a safe, respectful, and relaxed space where you can begin your journey toward healing.

📞 Ready to begin? Contact us today by phone or WhatsApp.